Steps to reporting an inappropriate video
• Open your app
• Find the inappropriate video
• Tap the ellipses icon
• Tap the Flag button
Upon a success message, the video will be removed in the app and we will review it and take the necessary action. Thanks for letting us know!
Steps to block or unblock someone
• Tap the ellipses menu on the user profile
• Tap block
To unblock someone:
• Go to settings
• Blocked users
• Tap unblock
After you block someone, their likes and comments aren’t removed from your photos and videos. People aren’t notified when you block them.
Exposed private information
franki account has been hacked
Tips for keeping your franki account secure
• Never click on suspicious messages or links
• Use unique, complex passwords for all your accounts
• Don’t post any identity information or personal details that might allow a hacker to guess your security questions
• Never log in to your social accounts while using public Wi-Fi as these networks are often unsecured.